Overbilling, incompetence and disgusting service!

<p>I was one of the unlucky customers from Autopage who got moved over to MTN when they closed business. MTN took over my account and the nightmare began. I paid R78 per mnth for 10 months for 2G wifi with Autopage but the minute MTN took over their bills got ridiculous. The first bill was R234 and I thought that was bad. Shockingly I have found out that I now owe over R3000 just for data and the latest account another R2000 for data. So in 3 months they want to charge me about R5500 for data that cost me only R78 per month with Auotpage.</p> <p>They are overbilling and refuse to accept responsibility for their errors. I have a credit limit of R109 on my account which they cannot explain why they do not apply to my account!</p> <p>The staff canot answer questions competently. NO ONE TAKES RESPONSIBILITY! If I send an email I get a stupid response. Questions are not being answered.</p> <p>There is something seriously bad going on at MTN and I seriously urge all customers to come forward, complain to all the relevant authorites and let them start taking responsibility for all their mistakes, overbilling and lack of service. I'm totally appalled they get away with it!</p>