Overbilled for Internet

For the past two months, I have paid approximately R250 extra a month on my R309 pm account. That is almost double what I'm supposed to pay. <br> <br> In the first month, I made the complaint on Hello Peter, and they responded by saying I should follow certain steps. I followed those steps and this month I was billed even more than the previous month. <br> <br> I have not subscribed to any additional services, and if I did, I never received the benefits of those services nor the option to cancel those services. <br> <br> I have paid R600 extra over the past three months and have not been given a valid reason why.