Overbilled by MTN - No Help from the Call Centre A/C N***

<p>I took out a contract in December/January with MTN; The contract & phone price was R429 per month - as this was not my personal contract I ensured that any data or phone calls made over this amount would need to be done via a Top up facility - This R429 was a fixed cost. That was up until this month where my account was debited with 1027.82 for this contract. I have since receved next months invoice and the same amount is due to be debited from my account.</p> <p>I have contacted the MTN call centre to resolve this and besides the really long waiting time and the number of times I have been cut off (+/- 8 calls & I was cut off 3 times) I have no idea what is happening and not one person has been able to help me.</p> <p>I just got off the phone with Busisiwe (who mumbled her name and I had to ask her 3 time what her name was) I gave her the cell number aswell as my MTN Pin and then my latest reference number - only to be put on hold for 20 minutes for her to check... Busisiwe then came back to the line only to CUT ME OFF!!</p> <p> </p> <p>I am angry and frustrated and feeling hopeless!!!</p> <p> </p> <p>Please can someone help me!!!!</p> <p> </p> <p>Samikimiswe REF: ********** </p> <p>Valencia REF: ********** 49</p> <p>Nhlanhla REF: ********** </p> <p>Ronel REF: ********** </p> <p>And today I was tortured with Busisiwe</p>