JR
Johan R
1 reviews | Active since Jul 2015
22 Jul 2015, 14:09
overbilled
charged me over R8000 for a internet modem I am not using.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
03 Aug 2015, 13:53Hello Johanrossouw1980,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the Billing query has been logged and still awaiting feedback from the Billing department. The reference number is REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the Billing query has been logged and still awaiting feedback from the Billing department. The reference number is REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply03 Aug 2015, 13:53
Official
Hello Johanrossouw1980,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the Billing query has been logged and still awaiting feedback from the Billing department. The reference number is REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the Billing query has been logged and still awaiting feedback from the Billing department. The reference number is REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,