overbilled
<p>acc A ********** . over 5 months of no joy with investigation/finalization of ********** transaction on my account. lines suspended while paying the correct monthly charges. FRUSTRATED.</p>
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MTN South Africa's replyOfficial
09 Feb 2017, 14:29Good day Max.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please advise if the issue has been resolved, according to our records your contracts have been cancelled.
Regards.
MTN SA.
Best regards,
MTN South Africa's reply09 Feb 2017, 14:29
Official
Good day Max.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please advise if the issue has been resolved, according to our records your contracts have been cancelled.
Regards.
MTN SA.
Best regards,
's updateReviewer Update
14 Feb 2017, 12:52no consultation or an update received to date. if the contracts are cancelled, when am I getting a refund?
what is the way forward or an advise on this matter?
's update14 Feb 2017, 12:52
Reviewer Update
no consultation or an update received to date. if the contracts are cancelled, when am I getting a refund?
what is the way forward or an advise on this matter?