Overall worst service ever

Anyone thinking of moving to MTN, don't. I got my statement as I'm a contract customer. The statement indicated R0 owed and account up to date. At the end of the month a R8,000 deduction was made from them. I tried calling 808 and 809 but the call centres are mess. They keep transferring you from one centre to the next (if you don't get cut off in the process). I have mailed a Arthur in accounts and he has still not gotten back to me. His direct number that was given, says \the number you have dialled does not exist". It been over 2 weeks now and still no assistance. STAY AWAY !!!"""