Over-deducted on Debit Order

Corporate Account.<br> Account No C***<br> Cellphone No *** was terminated 07.03.2016. (Documentation as proof is on hand)<br> <br> 1. MTN re-opened this contract and billed us R 533.99.<br> 2. Added up all the invoices billed for April and the total of invoices = R 3,126.11, which do not total the balance as shown on the statement. <br> 3. MTN deducted, via debit order on 15.04.2016, the statement amount of R 3,325.09.<br> 4. That is, MTN over-deducted by R 533.99 (Invoice E***) plus the excess difference of R 108.98.<br> 5. R 642.97 to be credited to our account. Require affirmation thereof.<br> <br> We as a business operated through Altech Autopage, even though we selected MTN contracts. Now that Altech Autopage has closed doors, contracts reverted back to initial service provider. <br> <br> According to The Consumer Protection Act, consumers have the right to query the inferior quality of goods and services. MTN is certainly behaving in an unprofessional manner! <br> <br> This is the second complaint listed on Hello Peter within 3 weeks. <br>