UR
Unetha R
1 reviews | Active since Aug 2013
02 Jun 2015, 09:00
OVER DEBITED FOR ANOTHER MONTH
Last month I was handed over to the legal department and debited for the amount of R900.00 for my laptop contract - Explanation for MTN, I was in arrears. This month I was debited for R1900.00 - please explain what this amount is for.<br> MTN has authority to debit as they please with no explanation whatsoever. <br> WHAT IS THIS AMOUNT FOR????? <br> Please get someone competent to call me.<br> <br> THIS IS UNACCEPTABLE. I will never take another contract with MTN.
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MTN South Africa's replyOfficial
10 Jun 2015, 10:18Hello UR36,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that we have looked into your account and it is not with the legal team, it is also current.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that we have looked into your account and it is not with the legal team, it is also current.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply10 Jun 2015, 10:18
Official
Hello UR36,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that we have looked into your account and it is not with the legal team, it is also current.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that we have looked into your account and it is not with the legal team, it is also current.
Thank you
Wenzile Masina
REQ:***
Best regards,