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PAMELA M
1 reviews | Active since Oct 2015
05 Oct 2015, 17:31
Over debited!!
I DID AN UPGRADE EARLY AUGUST AND WITHIN 2 WEEKS WAS TOLD THAT THAT I WAS OWING R1320 YET A USAGE LIMIT WAS SET.I LOGGED A COMPLAINT WITH MTN CASCADES &
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MTN South Africa's replyOfficial
07 Oct 2015, 21:37Hello pamvongai,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
we investigated your account and there is a credit of R1000.29 that is due to you,if you would like the credit to be passed into your account kindly contact our customer care (808) for the amount to be transferred to your bank account.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
we investigated your account and there is a credit of R1000.29 that is due to you,if you would like the credit to be passed into your account kindly contact our customer care (808) for the amount to be transferred to your bank account.
warm regards
mike
Best regards,
MTN South Africa's reply07 Oct 2015, 21:37
Official
Hello pamvongai,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
we investigated your account and there is a credit of R1000.29 that is due to you,if you would like the credit to be passed into your account kindly contact our customer care (808) for the amount to be transferred to your bank account.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
we investigated your account and there is a credit of R1000.29 that is due to you,if you would like the credit to be passed into your account kindly contact our customer care (808) for the amount to be transferred to your bank account.
warm regards
mike
Best regards,