over charging on upgraded account

Recently upgraded Cell no: *** with Noleen at Mtn head office over the telephone,while on the phone with her I constantly asked if there would be any hidden costs I should expect for my first bill? Her reply was that my bill would be the normal amount of R559.00 + R105.00 for upgrade fee and thereafter R559.00 with no additional costs thereafter, she confirmed this on numerous occasions during my telephone conversation.I then received my first bill from Mtn with an additional amount of R230.07 added to my bill!<br> I called mtn and spoke to Noleen again only for her to say it was an extra hardware fee that was carried over from Nashua mobile, and that mtn are charging this when I upgraded and will carry on for the next 4 months, my reply to her why was I not told when I upgraded and repeatedly asked if there was any additional chargers, \her reply was its not Mtn's job to tell me.. its your service provider I rep**** you are my service provider! Spoke to Kim who said she would look into the matter and get back to me. I said she can check that Noleen did not tell me,and according to them \"all calls are recorded\" I asked her to check the recordings, I'm now waiting with no resu"