OVER CHARGING ON ACCOUNT A***

<p>I APP**** FOR A ROOTER AT THE MNT CAVENDISH MALL IN KEMPTON PARK IN APRIL 2016. THE AGREED DEBIT ORDER WAS FOR R209 PER MONTH. THE 1ST DEBT ORDER WENT OFF MY ACCOUNT 1ST jUNE 2016 FOR 355. I'VE ACCEPTED IT, I THOUGHT IT WAS ADMIN CHARGES THAT MADE THE DT ORDER R355. JULY 2016 THE DEBIT ORDER WAS FOR R209 AS AGREED. OK FINE.</p> <p>DEBIT ORDER 01 08 2016 WAS FOR R2196.95. I IMMEDIATELY RETURNED THE DEBIT ORDER. 03 AUGUST 2016 I WENT TO THE CANVENDISH MALL TO QUESTION THIS DEBIT ORDER. WE ARE STILL WAITING FOR AN ANSWER.</p> <p>DEBIT ORDER 01 09 2016 R4046.96 / DEBIT ORDER 01 10 2016 R4267.36. ALL THIS DEBIT ORDERS RETURNED BY MYSELF.</p> <p>SINCE TODAY, NO ANSWER FROM MTN MR QUINTON GOVENDER FROM THE CANVENDISH MALL REGARDING THIS.</p> <p>COLLECTIONS FROM MTN CALLED ME LAST WEEK REGARDING THE DEBIT ORDERS. I'VE LOGGED THE QUERY WITH THEM AS WELL. ACCORDING TO THEM THE LIMIT WAS NOT SET ON THIS ACCOUNT AS REQUESTED BY MYSELF.</p> <p>WE AGAIN WENT TO GAVENMDISH MALL, AGAIN LOGGED A QUERY. NOW IT WAS LOGGED WITH KASHAN REF NR ********** .</p> <p>SINCE AUGUST THE SERVICE ON THIS ROOTER WAS STOPPED. THIS ROOTER IS NOT IN USE AT ALL BUT STILL MTN PUT DEBIT ORDERS THROUGH.</p> <p>MTN IS JUST ***********- THEY CAN NOT ASSIST WITH THIS QUERY AT ALL. </p> <p>KASHAN SAID IT LOOKS LIKE THE LIMIT WAS SET IN AUGUST ONLY, BUT AGAIN THE LIMIT WAS CHANGED AGAIN. BUT THE QUESTIONS WHY AND WHAT NO ONE CAN ANSWER.</p> <p>I WILL RECOMMEND NO ONE TO MTN. I WILL NEVER AGAIN UPGRADE WITH MTN.</p> <p>I WILL FIGHT THIS BATTLE TILL IT IS SORTED. IF THE OMBUDSMAN CAN HELP ME, I WILL GO TO THEM AS WELL.</p> <p>PLEASE HELP! I AM STRUGGLING WITH THIS QUERY NOW SINCE AUGUST 2016.</p> <p>MTN' S SERVICE IS PATHETIC.</p> <p> </p> <p> </p>