Over charging
<p>Mtn contract customer service taking people for a fool. Being calling for the past two months requesting my invoices and my itemised billing and everytime they promise to send and I'm still not getting anything but my charges are going up every month but I have signed for an unlimited contract. I have been recording my calls on my side and now will stop my debit order </p>
Good Day Khaya,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records you requested for a statement on the 19 May 2016 and they were sent on the 20 May 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Khaya,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records you requested for a statement on the 19 May 2016 and they were sent on the 20 May 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,