TM
Tebogo M
1 reviews | Active since Dec 2015
23 Dec 2015, 17:42
Over charging
I'm sick and tired with this company. My airtime disappears even if I have data I can't understand why because applications should use data before jumping to airtime? This happens quite frequently. This company is mmaking money by *****ing people 'unused' airtime. I suggest they audit how they bill it's customers. Previously they will hurry to finish your airtime in an effort to give you that mtn to mtn airtime of which expires. THIS COMPANY IS RUN BY ****** WHO ARE DESPERATE TO MAKE PROFIT.
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MTN South Africa's replyOfficial
28 Dec 2015, 10:53Hello kgomy007 ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your number has a subscription with Basebone for Whatsmob contents. Please be advised that content services are not part of MTN services, the registration of these services is completely voluntary and is activated on the handset. To cancel the WASP subscriptions, please dial *141*5# OK and select option 2 for Content Services and then select Cancel/Decline.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your number has a subscription with Basebone for Whatsmob contents. Please be advised that content services are not part of MTN services, the registration of these services is completely voluntary and is activated on the handset. To cancel the WASP subscriptions, please dial *141*5# OK and select option 2 for Content Services and then select Cancel/Decline.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply28 Dec 2015, 10:53
Official
Hello kgomy007 ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your number has a subscription with Basebone for Whatsmob contents. Please be advised that content services are not part of MTN services, the registration of these services is completely voluntary and is activated on the handset. To cancel the WASP subscriptions, please dial *141*5# OK and select option 2 for Content Services and then select Cancel/Decline.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that your number has a subscription with Basebone for Whatsmob contents. Please be advised that content services are not part of MTN services, the registration of these services is completely voluntary and is activated on the handset. To cancel the WASP subscriptions, please dial *141*5# OK and select option 2 for Content Services and then select Cancel/Decline.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,