Over charged on data

Item: MTN South Africa
Rating: 2
Author: Niekie H

I called to complain regarding my MTN account. 14 APRIL 20015 *** ON THE CELL NUMBER ***. On Feb 2015 the account was normal changed. MTN datalive (PSD) bytes R 292.84 R 41.00 R 333.84 March 2015 I received the following. I assumed its ok because the sim was active and may have gone over Data limit. MTN datalive (PSD) bytes R 292.84 R 41.00 R 333.84 April 2015 I received higher account. I also payed because the sim was active. MTN datalive (PSD) bytes \R2

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Replies (1)

MTN South Africa's replyOfficial

17 Jun 2015, 13:44

Hello NiekieHh,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards
Tshepiso
REQ:***

Best regards,

MTN South Africa's reply17 Jun 2015, 13:44

Official

Best regards,

Over charged on data

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