IO
Ivan O
1 reviews | Active since Aug 2011
28 Oct 2015, 09:58
Over charged in September
I was over charged by R71.99 on my September 2015 account. I phoned MTN twice and spoke to Howard and Umbilikasi on . Reference no. ***. I still have not had a refund six weeks after I lodged the complaint.
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MTN South Africa's replyOfficial
30 Oct 2015, 10:58Hello ivanvo,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this.
A credit request ref. REQ:*** Incl vat for discount fee Charges has been was done on 20-10-2015 ,cell no:*** invoice/s date:2015-09-13.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this.
A credit request ref. REQ:*** Incl vat for discount fee Charges has been was done on 20-10-2015 ,cell no:*** invoice/s date:2015-09-13.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply30 Oct 2015, 10:58
Official
Hello ivanvo,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this.
A credit request ref. REQ:*** Incl vat for discount fee Charges has been was done on 20-10-2015 ,cell no:*** invoice/s date:2015-09-13.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this.
A credit request ref. REQ:*** Incl vat for discount fee Charges has been was done on 20-10-2015 ,cell no:*** invoice/s date:2015-09-13.
Regards
Nompumelelo
REQ:***