VP
Vyasan P
1 reviews | Active since Sept 2015
01 Oct 2015, 09:45
Over charged and given incorrect feedback
\both lines are now Pay As You Go. Also note that invoices are valid due to the usage on the lines.<br> We sincerely hope that we are able to restore your faith in us."<br> <br> I was given the above information from Farhaana at MTN with regards to being over charged by R975 and reporting this on hellopeter on 01/09/2015. This morning I see that I was billed another R155"
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Replies (1)
MTN South Africa's replyOfficial
01 Oct 2015, 13:08Hello Vee Pillay,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that since there was usage, you are liable for the charges. I have also sent a copy of the itemised billing for the invoice billed in August.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that since there was usage, you are liable for the charges. I have also sent a copy of the itemised billing for the invoice billed in August.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply01 Oct 2015, 13:08
Official
Hello Vee Pillay,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that since there was usage, you are liable for the charges. I have also sent a copy of the itemised billing for the invoice billed in August.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that since there was usage, you are liable for the charges. I have also sent a copy of the itemised billing for the invoice billed in August.
Regards
Veronica
REQ:***
Best regards,