AW
Ahmed W
1 reviews | Active since Mar 2017
02 Mar 2017, 11:30
Over-charged!!!
<p>I cancelled my contract with the world`s worst service provider, MTN, but they continued billing me for four months. I have contacted them numerous times but they keep on making empty promises and never look into the matter. I emailed them on the 24th of January and they promised to reply within 5 days, but you guessed right - it is now the 2nd of March and still no reply!!! Disgruntled, upset and angry!!!</p>
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Replies (2)
MTN South Africa's replyOfficial
02 Mar 2017, 20:59Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that a credit for late cancellation has been passed for the invoices dated 2016-06-13 to 2016-08-13.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply02 Mar 2017, 20:59
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that a credit for late cancellation has been passed for the invoices dated 2016-06-13 to 2016-08-13.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
AW
Ahmed W's updateReviewer Update
07 Mar 2017, 11:45Thank you for the response, eagerly await to see how much I will be recompensed.
AW
Ahmed W's update07 Mar 2017, 11:45
Reviewer Update
Thank you for the response, eagerly await to see how much I will be recompensed.