OVER CHARGED
PLEASE ADVISE WHEN WILL I GET MY REFUND?
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MTN South Africa's replyOfficial
12 Feb 2018, 20:59Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Your query has been escalated with reference number *** to our banking department to process the refund it will take 3 to 7 working days.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply12 Feb 2018, 20:59
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Your query has been escalated with reference number *** to our banking department to process the refund it will take 3 to 7 working days.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,