TT
Thamsanqa T
1 reviews | Active since Jan 2015
31 Jan 2015, 18:49
Over charge premiums
I have been with Nashua Mobile before my contract has been move to MTN, Nashua Mobile has been deducting the correct amount. Since my contract has been with my MTN I have been over charged premiums that I don't know of, as I singed the contract to pay R169 only.
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Replies (1)
MTN South Africa's replyOfficial
11 Feb 2015, 13:59Hello thamsanqat,
Thank you for bringing this matter to our attention.
We do apologize for the inconvenience caused and the breakdown in service.
Kindly furnish us with a copy of your contract in order for us to escalate this matter to the relevant team for urgent attention. The fax number to send it to is ***.
Regards,
Ebbedene
REQ:***
Thank you for bringing this matter to our attention.
We do apologize for the inconvenience caused and the breakdown in service.
Kindly furnish us with a copy of your contract in order for us to escalate this matter to the relevant team for urgent attention. The fax number to send it to is ***.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply11 Feb 2015, 13:59
Official
Hello thamsanqat,
Thank you for bringing this matter to our attention.
We do apologize for the inconvenience caused and the breakdown in service.
Kindly furnish us with a copy of your contract in order for us to escalate this matter to the relevant team for urgent attention. The fax number to send it to is ***.
Regards,
Ebbedene
REQ:***
Thank you for bringing this matter to our attention.
We do apologize for the inconvenience caused and the breakdown in service.
Kindly furnish us with a copy of your contract in order for us to escalate this matter to the relevant team for urgent attention. The fax number to send it to is ***.
Regards,
Ebbedene
REQ:***
Best regards,