WS
Willem S
1 reviews | Active since Mar 2018
27 Dec 2018, 08:26
Over charge on contract
It seems that i signed a contract so that mtn will only debit R300 per month for my ipad, i have noticed that they over charged me from the inception of the contract to date by debiting R400 a month.
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Replies (1)
MTN South Africa's replyOfficial
16 Jan 2019, 11:43 Good day Willem
Thank you for your post.
Please accept our sincere apology for the delay in resolving this matter. Kindly note that we have tried to contact you twice on the number provided but you were unreachable.
Please send us a copy of your contract so that I can assist you further with this query.
My e-mail address is: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
Please accept our sincere apology for the delay in resolving this matter. Kindly note that we have tried to contact you twice on the number provided but you were unreachable.
Please send us a copy of your contract so that I can assist you further with this query.
My e-mail address is: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply16 Jan 2019, 11:43
Official
Good day Willem
Thank you for your post.
Please accept our sincere apology for the delay in resolving this matter. Kindly note that we have tried to contact you twice on the number provided but you were unreachable.
Please send us a copy of your contract so that I can assist you further with this query.
My e-mail address is: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
Please accept our sincere apology for the delay in resolving this matter. Kindly note that we have tried to contact you twice on the number provided but you were unreachable.
Please send us a copy of your contract so that I can assist you further with this query.
My e-mail address is: ***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,