RG
Ronald G
1 reviews | Active since Oct 2010
26 May 2015, 12:54
OVER CHARGE AND DONT GET BACK TO YOU
I created a report 8 days ago for MTN and they said they would get back to me and even gave me a reference number.<br> Not only did they NEVER get back to me but they refuse to give me proof of my transactions and when I try phone I get told the call center is off line.<br> This is worse than bad service.
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Replies (1)
MTN South Africa's replyOfficial
01 Jun 2015, 14:05Hello Zaz00,
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
According to our records you have been in contact with our consultants and the problem has been resolved.
Thank you for raising your concerns with MTN.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
According to our records you have been in contact with our consultants and the problem has been resolved.
Thank you for raising your concerns with MTN.
Regards
Jean
REQ:***
MTN South Africa's reply01 Jun 2015, 14:05
Official
Hello Zaz00,
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
According to our records you have been in contact with our consultants and the problem has been resolved.
Thank you for raising your concerns with MTN.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
According to our records you have been in contact with our consultants and the problem has been resolved.
Thank you for raising your concerns with MTN.
Regards
Jean
REQ:***