AJ
Andrew J
1 reviews | Active since Jul 2014
11 Aug 2015, 09:14
Over billing, incorrect billing
I signed up for an MTN contract in June. After receiving my first two invoices I noticed that they are both incorrect. I queried them through customer care and after a delayed response my concerns were not addressed at all. Please attend to this with a matter of urgency. The reference number I was given is ***6.
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Replies (1)
MTN South Africa's replyOfficial
23 Sept 2015, 13:00Hello andrewjensen,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, please provide us with more information in terms of the incorrect charges in question, in order for us to assist you promptly.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, please provide us with more information in terms of the incorrect charges in question, in order for us to assist you promptly.
Best regards
Mantoa
REQ:***
MTN South Africa's reply23 Sept 2015, 13:00
Official
Hello andrewjensen,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, please provide us with more information in terms of the incorrect charges in question, in order for us to assist you promptly.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, please provide us with more information in terms of the incorrect charges in question, in order for us to assist you promptly.
Best regards
Mantoa
REQ:***