PD
Petros D
1 reviews | Active since May 2015
01 May 2015, 08:37
over billing
I have been calling MTN call centre and even visiting branches about over billing my account. I want to cancel my contract with them, but when I call the call centre I have made to hold for more than 1 hour and it is charging me. can you help me. The call centre service is poorand every month they debit more than the amount we agreed on by more than R300.00<br> <br> Petros Dyantyi<br> ***<br> [Email Removed]
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Replies (1)
MTN South Africa's replyOfficial
02 May 2015, 10:39Hello angry black man,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Best regards,
MTN South Africa's reply02 May 2015, 10:39
Official
Hello angry black man,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Best regards,