OVER BILLED BY MTN

Good day MTN,

In April LAST YEAR I upgraded via SUMMERMOBILE telephonic ally and the amount which was agreed upon on the Telephone conversation was R190 but I've been billed R477 ever since and I've been logging complaints but nothing has been done...

I phoned SUMMER MOBILE and they even emailed MTN my contract and the Promo they were running at the time of my upgrade Nothing has been done since because my bill for July is still R477

SUMMERMOBILE has confirmed that I signed up for a R190 contract but MTN hasn't changed my subscription

Please sort this out because I didn't sign up for a R477 contract

Now my Account has been handed over to LEGAL DEPARTMENT because I never paid the R477, I only paid the R190 which was agreed upon..:

I’ve been logging NUMEROUS COMPLAINTS with MTN but I’m being taken BACK AND FORTH now by you guys...

I’m not getting assistance, I’ve provided ALL proof that I signed up for a R190 contract and NOT R477 BUT I’m still being billed R477...

What is that I must do???

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LATEST REFERENCES: *** + 457222 + ***8

Thank You Best Regards Nathi Mbhele