KM
Kelebogile M
1 reviews | Active since Apr 2011
27 Jun 2015, 01:27
Over billed, 808 no answer
I have been over billed, 808 juzt cuts off. TWITTER NO real assistance, who runs MTN? I need help
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jul 2015, 17:33Hello kel mat 1,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that all pricing on contracts increased which is why your monthly subscription has increased by R10.00, also note that you have 1GB Adhoc bundles loaded on your second line.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that all pricing on contracts increased which is why your monthly subscription has increased by R10.00, also note that you have 1GB Adhoc bundles loaded on your second line.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply08 Jul 2015, 17:33
Official
Hello kel mat 1,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that all pricing on contracts increased which is why your monthly subscription has increased by R10.00, also note that you have 1GB Adhoc bundles loaded on your second line.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that all pricing on contracts increased which is why your monthly subscription has increased by R10.00, also note that you have 1GB Adhoc bundles loaded on your second line.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***