Over a month and still no resolution - all communications once again ignored!

A month has passed, and our issue of data share still not resolved. But my account got debited at month end. We have read some good things about a complaints manager called Portia, and was excited when she responded to our last complained written. She actually did call that day, said she will call back later as she would try and resolve the technical problem. When she called later the day we informed her that the service was still not working.... Then total silence. I have written 3 e-mails on the 24/25/26th of October and guess what - zero response once again. Can someone please please get this resolved.

This is a fair warning to anyone wanting to deal with MTN. Check out all the negative reports on hellopeter. It is not worth the frustrations if something is not working to deal with them