Over a 1000 Emails and no reply yet - worst service ever
<p>I have sent over a 1,000 emails to MTN, no one reply with regards to 500MB been ****** from my data account by MTN. It shows you how MTN feel about clients out there, worst company to deal with in my life.</p>
Good morning Paul de Stadler
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The balance of the promotional data was removed from the account on the 05 October 2016 at 07:37:41. When the promotional data has not been used on the expiry date, it gets removed from the account.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Lungi
REQ:***
Good morning Paul de Stadler
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The balance of the promotional data was removed from the account on the 05 October 2016 at 07:37:41. When the promotional data has not been used on the expiry date, it gets removed from the account.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Lungi
REQ:***