IC
Ian C
1 reviews | Active since May 2010
28 Sept 2015, 13:13
Outstanding query since 20 August
MTN's ***<br> 20 Aug 2015 billing query: I capped the billing limit at R200 last July (2014), and got a R2300 bill in August
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MTN South Africa's replyOfficial
29 Sept 2015, 13:17Hello saian,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that we tried calling you but there was no answer , please note that the credit will be passed to your account please allow 10 working days for it to show on your contract account.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that we tried calling you but there was no answer , please note that the credit will be passed to your account please allow 10 working days for it to show on your contract account.
Warm Regards
Nompumelelo
REQ:***
MTN South Africa's reply29 Sept 2015, 13:17
Official
Hello saian,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that we tried calling you but there was no answer , please note that the credit will be passed to your account please allow 10 working days for it to show on your contract account.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that we tried calling you but there was no answer , please note that the credit will be passed to your account please allow 10 working days for it to show on your contract account.
Warm Regards
Nompumelelo
REQ:***