Outstanding Payment
<p>ref. ********** 1</p> <p>My R3013.97 is still outstanding as this was promised to be payed by March 2016. The local store said it is MTN a nd MTN said it is the store. I am a customer for more than 20years but, your service then paying back money nothing!!!! can someone contact me so we can resolve this.</p> <p> </p>
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MTN South Africa's replyOfficial
13 Mar 2017, 13:37Thank you for your post.
We apologize for the delayed response.
MTN account number:A***
Kindly be advised the system reflected that the credit for R3557.50 has been passed to the account on the 23-12-2016.
The credit has been used against the future invoices for January - March. The system reflects that the account is in credit with R1646.00.
The credit has not been allocated to the bank account.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply13 Mar 2017, 13:37
Official
Thank you for your post.
We apologize for the delayed response.
MTN account number:A***
Kindly be advised the system reflected that the credit for R3557.50 has been passed to the account on the 23-12-2016.
The credit has been used against the future invoices for January - March. The system reflects that the account is in credit with R1646.00.
The credit has not been allocated to the bank account.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,