Outstanding issue - No Feedback : REQ:***

I complained on this forum last week, Thur 22nd October. I received a response that the legal department will call me. To date I have not recieved an calls, and I have been trying to get hold of the MTN legal department on a daily basis to no avail. <br> I need some answers with my query and I need them now! If this issue is not sorted and I do not hear from MTN, I will have no other option but to go the legal route as MTN has practised against Consumer Protection Act - <br> Consumer Protection Act, No.68 of 2008, which came into effect on 31 March 2011. It is a consumers right to protection against discriminatory marketing practices, disclosure of information, right to fair & honest dealing and accountability by suppliers.<br> Consumers also have the right to query the inferior quality of goods and services. Suppliers are not permitted to directly or indirectly, provide customers with false, misleading or deceptive representations regarding goods or services.<br>