Outstanding Billing Arrangement

I have been trying to contact MTN since the 20th of November 2014 last to arrange for my outstanding billing. I missed the last 5 months payments for my cellphone contracts, I have been emailing and calling them trying to pay up. I sent an email on the 20th of November last year and I only got a response on 30 November 2014 to provide my ID number with relation to my query.<br> <br> I then provided my ID and two days later, I was informed my account was escalated to the Legal department. I have been trying to contact this Legal Department, they don't do a thing, you call they do not answer. I have indicated in my endless query time and time again that they must call me but nothing. <br> <br> Honestly speaking, I owe you guys and I take full onus of that however, the amount has advanced and can only pay up in instalments. Please kindly contact me, I really want to make an arrangement. I didn't want to tarnish your brand