Outstanding and Efficient Service

I App**** for a contract on the 23/03/2016 at the MTN store in cresta and was advise within 2-24H i will receive an outcome, no feedback received within the turnaround time as promised i then went to the store on the 26/03/2016 and was told it is still in processing. Then again i went back the 30/03/2016 and was advised that Application status show incomplete due to Unclear ID received luckily i had my original ID on me so a copy was made and re-scanned to the respective department and was advised i should get a response the following day. No response from MTN i then called the store on the 02/04/2016 spoke to Ipeleng Matima who was really Helpful! and assisted me in an Extra Mile, she then refer me to Maggy Senyolo who was extremely Efficient and OUTSTANDING service, great follow ups even though she has more than one client to deal with she still manage to maintain good service, my device is ready for collection, these two ladies mentioned are definitely an asset to MTN. Positive Attitudes!!!