AM
Angelique M
1 reviews | Active since Aug 2015
06 Aug 2015, 14:16
outstanding account of 2012
When i logged a query about a clawback revenue which was nog explained to me,there suddenly popped up a outstanding amount of R539.40 which was from November 2012. From November 2012 up to May 2015 i never got blocked or phoned about an outstanding amount and my account was paid in full all the time. This is really ridiculous.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
21 Aug 2015, 15:48Hello amans,
Thank you for your Post
We sincerely apologise for the delayed response and the inconvenience this may have caused.
Please note that an escalation for the Clawback fee billed on the invoice of the 2015-05-07 has been sent to our Billing department.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your Post
We sincerely apologise for the delayed response and the inconvenience this may have caused.
Please note that an escalation for the Clawback fee billed on the invoice of the 2015-05-07 has been sent to our Billing department.
Kind Regards
Itumeleng Rakoena
REQ:***
MTN South Africa's reply21 Aug 2015, 15:48
Official
Hello amans,
Thank you for your Post
We sincerely apologise for the delayed response and the inconvenience this may have caused.
Please note that an escalation for the Clawback fee billed on the invoice of the 2015-05-07 has been sent to our Billing department.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your Post
We sincerely apologise for the delayed response and the inconvenience this may have caused.
Please note that an escalation for the Clawback fee billed on the invoice of the 2015-05-07 has been sent to our Billing department.
Kind Regards
Itumeleng Rakoena
REQ:***