JC
Johan C

1 reviews | Active since Nov 2016

29 Nov 2016, 15:28

Outrageous R100 000 MTN account

<p>My normal monthly account for April 2016 was R960 , May R959 , June R959 , July 959 , THEN a surprise for Aug R5670.35 , Sept R6310.96 ! MTN explaned it as "switched data calls " My account for Oct was even worse R101 826.54 !!! How on earth is this possible ? How can one person ran up such an account ?</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply29 Nov 2016, 23:07
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that a credit note of R115970.27 (including vat) was passed to the account on 2016-11-09.

We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***