1 reviews | Active since Oct 2015
I signed for a Wi-Fi 1G data contract with MTN in Feb 2014, and have been consistently paying R109p/m since then. Lo, and behold, suddenly in Aug 2015, I had exceeded my limit to the tune of R3000 even though I used the internet less than the other months! Your URL reports were not helpful at all, and they try to justify the unjustifiable. And there is a whole lot of people complaining about this outrageous charges for their data by MTN since August as highlighted in the articles in most media outlet, and specifically [URL Removed] - what a coincidence that we're mostly complaining about data charges since August! Or, are you milking your own customers to recover the revenue lost during the strike, and the huge fine that the Nigerians were about to impose on you for non-compliance in that country? My own theory is that you knew in advance that there was a huge fine coming from Nigeria, and you did not make any provision for this fine, so you saw loyal SA customer base as easy prey to be **********. I loved you brand before, but I now hate you MTN with passion!
Best regards,
Best regards,
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