OUTRAGEOUS

I wrote a complaint a while ago and no-one bothered coming back to me. MTN is still over charging us on our bill stating that we have one uncapped cell phone when both of them are contracted as capped. I will keep reversing the debit orders and not pay a cent with unacceptability from their side not understanding and coming back to my complaints and correcting their faults. This is extremely daunting on our finances as we have other things to pay. I have everything written down what has been taken and what needs to be owed. This is really affecting us emotionally and MTN will need to stop this. It is affecting our work and home life. I am so upset with the customer service and MTN will no longer be my number one telecommunications provider and I will recommend other service providers so that they lose clients. How disgusting is this?? I really have no words anymore. Please can something be done about this because I really cannot anymore. <br> <br> Calynn