DK
Danie K

1 reviews | Active since Mar 2009

23 Jul 2015, 08:12

Outgoing call blocked by MTN ads

Within the last few days I had 2 outgoing calls effectively blocked by MTN adverti*****ts. I did not ask for this , as a matter of fact , I left all the checkboxes for correspondence unchecked except for email, when I renewed my contract. <br> I know the call is blocked because I disconnect when I hear the add, and the person on the other end did not receive a missed call notification. I know that the other networks don't do anything like this. Please remove me from your spam list! I am already a MTN account holder.

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Jul 2015, 08:55
Official
Hello daniedk,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that your number has been removed from the marketing/spam list.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***