t.
thando ..
1 reviews | Active since Nov 2015
16 Nov 2015, 12:27
out of stock
i wanted to upgrade my contract and i asked the consultant to check for a Hawei P8 she said she didnt have stock and will call me as soon as she has the phone,its been 3 weeks now i haven't received a call or an email and when i go to the store they tell me the same story that they will call me or send me a email ......why would they be displaying a phone that they do not have in store in the first place
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MTN South Africa's replyOfficial
17 Nov 2015, 15:48Hello thandomahlalela,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the MTN Direct team to assist you with the upgrade request for the Huawei P8.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the MTN Direct team to assist you with the upgrade request for the Huawei P8.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply17 Nov 2015, 15:48
Official
Hello thandomahlalela,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the MTN Direct team to assist you with the upgrade request for the Huawei P8.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the MTN Direct team to assist you with the upgrade request for the Huawei P8.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***