1 reviews | Active since Apr 2010
Out of Stock 4 weeks!
So I've been eligible for an upgrade since the 1st Jan. I went to the store at Clearwater on around the 7th to get the Note 4 and was told they were out of stock and would call me in a week. At this point I have not received a call from the store letting me know one way or the other. Today I went in again ( the third time now since the 7th) and again no stock. <br> <br> I've just been on to the Mtn web site this morning, and yes, the Note 4 is still being advertised. When I enquired at the store about Mtn advertising a product that has been out of stock for four weeks now, I got blank stares. When I enquired as to when they would be getting stock, I got a shrug of the shoulders. And that was it. No, let me phone around and see if I can find one, or, sorry we are experiencing high demand, nada.<br> <br> Way to go with the customer service there Mtn.<br> <br> Oh well, I'll get one from Vodacom when my contract runs out in a few weeks, who by the way do have stock. I popped past their store on my way out of the centre.
Thank you for your post,
We apolgise for the delayed response and for any inconvenience this may have caused.
According to our records the number provided has already been upgraded. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apolgise for the delayed response and for any inconvenience this may have caused.
According to our records the number provided has already been upgraded. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Wenzile Masina
REQ:***
