JF
James F
1 reviews | Active since Aug 2016
18 Sept 2022, 12:48
Out of contract for 8 months been prepaid but MTN refuse to help as they say I am still on contract
***. MTN Ref # Good day, I have been on prepaid since last year December…I gave 2 months notice and made my last instalment in December then in May this yea I get a message saying I still owe R300 odd rand for cancellation fee which is not the truth there is no cancellation fee if you gave 2 months notice prior to the contract end termination date which I did. Now the prepaid people say I am still on contract and contact department says I am on prepaid but have been on prepaid since January. Now they say Iloola or something like that needs to be removed from my account before any assistance is given
Helpful (0)
Replies (0)0
Replies (0)