CM
Chris M

1 reviews | Active since Aug 2017

07 Jan 2025, 10:46

OTP ****mers, Reported To MTN And They Do Not Care About Their Clients

MTN Does Not Care About It Clients Being Ripped-Off !!!. A person called me last night on ***, said he was Nathaniel James from MTN ***** Department, he knew all my details, even knew my ID number said a lady called Nikiwe Nqobi ask for a SIM swap for my number *** and said he had to cancel it, he then asked me to give him the OTP number that was sent to my number, I got suspicious when he asked me to login in to my Capitec bank account, I needed the call and called the real MTN ***** department to report this, they are aware of this person and they promised that an area manager would call me at 8 am this morning but so far nothing has happened. MTN Does Not Care About It's Clients, This Man Had My Personal Details And I Believe That Someone At The MTN Store at the Glen Shopping centre gave them my details. MTN's Service Sucks, This Is Disgusting.

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Replies (12)
CM
Chris M's update07 Jan 2025, 16:06
Reviewer Update
MTN Has Still Not Contacted Me, They Do Not Care !!!
CM
Chris M's update08 Jan 2025, 18:45
Reviewer Update
Hi I am still waiting for a manager to contact me from MTN, this is Disgusting, Rediculous, Unfair, Not On, Nonsense and Totally Unacceptable, MTN Does Not Care About Their Clients At All. Ref: ***, Please Contact Me, Your Customer Care And Service Sucks !!!
CM
Chris M's update08 Jan 2025, 18:47
Reviewer Update
To Anyone In Charge At MTN, Please Contact Your Customers And Show That You Care For Your Clients, Reference Number: ***, My Cell Number: ***, Please Do The Right Thing !!!
CM
Chris M's update08 Jan 2025, 18:50
Reviewer Update
MTN Is The Worste Mobile Provider Ever, They Are OK With Their Clients Getting ********** And They Don't Contact Clients, They Are Happy To Take Our Money But When You Complain or Ask For Help They Do Not Care.... Please Contact Me On ***, Reference Number: ***
CM
Chris M's update08 Jan 2025, 18:52
Reviewer Update
MTN's Customer Care And Customer Service Sucks !!!, MTN Does Not Care About Loyal Clients At All, Am Still Waiting For A Call, Has Been 2 Days, This Is Disgusting, Please Call Me On ***, Reference Number: ***
CM
Chris M's update13 Jan 2025, 09:03
Reviewer Update
Nobody From MTN Has Contacted Me Yet !!!, This Is Totally Disgusting, MTN Does Not Car For It's Clients At All... Can You Please Contact Me On *** Today And Prove Me Wrong !!!, MTN's Customer Service Is Terrible !!!.
CM
Chris M's update13 Jan 2025, 09:07
Reviewer Update
I called agin no Friday and received another Reference Number: *** But Nobody From MTN Has Bothered To Call Me Yet, I Want To Speak To Area Manager For Johannesburg or The Companies CEO So I Can Tell Them Want Has Happened, I Think I Should Take My story To The Newspapers, This Is Terrible Service, MTN Does Not Care About It't Loyal Old Clients At All, Is Shameful And Disgusting.
CM
Chris M's update13 Jan 2025, 09:08
Reviewer Update
Will An Area Manager or The CEO From MTN Please Call Me Before Go To The Newspapers With My Story, My Number is *** - Your Service Sucks !!!
CM
Chris M's update13 Jan 2025, 09:09
Reviewer Update
I Am Disgusted With MTN, The Do Not Care For Their Clients At All.
CM
Chris M's update13 Jan 2025, 09:10
Reviewer Update
I got targeted by an OTP *****ster an when I reported it to MTN nobody called me back to make sure that everything is OK, Your customer Service Is Terrible.
CM
Chris M's update13 Jan 2025, 09:12
Reviewer Update
I Dont Know How MTN Is Th Most Popular Network Because Their Customer Service IS Terrible And They Do Care For Their Customers At All., Please Contact Me Now On ***, I Want to Speak To The CEO of The Company So I Can Tell Him How His Staff Does Not Care For Clients.
CM
Chris M's update13 Jan 2025, 09:15
Reviewer Update
Wish I Could Give MTN A Zero Star Rating Because They Do Not Care For Me As A Loyal Client, Please Would Your CEO Contact Me Now On *** - Your Customer Care Sucks !!!!.