OTP *****

MTN has a ***** number 135, 1stly it takes hours to get through to them, 2nd I experienced OTP ***** on the 17May2022, I immediately called 135 which it took 2hrs to speak to a consultant, who told me to call back on the next billing date which is the 17June, I wasn't happy with what he told me and called back again, waited another 90 min to speak to a consultant who then told me that data was purchased on my account and I should send an affidavit to ***** department to investigate it, I sent the affidavit the next day, I have emailed the ***** department 2 times already trying to get a follow up on the matter with no response, in my view they do not care about their clients, the client must just pay, they cannot tell me that they cannot reverse the data that was purchased on my account, I have been an MTN client for more than 20yrs and if they look into the history of my account I have never bought data to the value of R8297, I am a very disgruntled client of MTN. The telephone number that was used to call me was an MTN number and the caller had all my personal information ID number, bank details and debit order date, so our personal information is not safe with MTN neither