GJ
Grant J
1 reviews | Active since Apr 2015
29 Apr 2015, 10:49
OPEN ACCOUNT ZERO BALANCE
Please could the adverse record on my credit profile be removed.<br> <br> MTN (OPEN ACCOUNT WITHOUT CREDIT LI)<br> Date Opened: 11/01/2005 Opening Balance: 0<br> Account Information<br> Monthly Instalments: 0 Current Balance: 0<br> Account Details<br> Account Number: A***<br> <br> Been on my credit profile for well over TEN years now.<br>
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Replies (1)
MTN South Africa's replyOfficial
12 May 2015, 16:21Hello @Tristan05,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there is an amount of R2 659.78 still outstanding on your account. Once this amount has been settled we can send a request to the bureaus to have you payment profile updated.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there is an amount of R2 659.78 still outstanding on your account. Once this amount has been settled we can send a request to the bureaus to have you payment profile updated.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply12 May 2015, 16:21
Official
Hello @Tristan05,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there is an amount of R2 659.78 still outstanding on your account. Once this amount has been settled we can send a request to the bureaus to have you payment profile updated.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there is an amount of R2 659.78 still outstanding on your account. Once this amount has been settled we can send a request to the bureaus to have you payment profile updated.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,