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Andrew C
1 reviews | Active since Jul 2019
17 May 2020, 09:42
Only getting 10Gb when I'm paying for 80Gb
I signed up for the 4-times data deal with MTN which is supposed to provide 4 x (10Gb AnyTime and 20Gb NightExpress) data i.e. 40 by 80 Gb. Today is the 17th and I am supposed to receive my full allowance after receiving my pro-rate amount when I signed up. Instead received 40Gb AnyTime but only 10Gb NightExpress. I sincerely hope this is a technical issue that will be fixed because otherwise, it is false advertising and *****ing.
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Andrew C's updateReviewer Update
31 May 2020, 09:10Phoning 135 got me nowhere. I eventually went to a MTN outlet and they logged a ticket. After a turnaround time of 5 working days, I finally got the rest of my nighttime data.
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Andrew C's update31 May 2020, 09:10
Reviewer Update
Phoning 135 got me nowhere. I eventually went to a MTN outlet and they logged a ticket. After a turnaround time of 5 working days, I finally got the rest of my nighttime data.