online upgrade pathetically

Item: MTN South Africa
Rating: 1
Author: Willie P

did a obline upgrade on my phone on the 16. was apptoved only on the 19 still no delivery. USELESS

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

28 Jan 2018, 21:12

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly be advised that with the Id number *** provided we are unable to locate it,kindly reply with the account number.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,

MTN South Africa's reply28 Jan 2018, 21:12

Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly be advised that with the Id number *** provided we are unable to locate it,kindly reply with the account number.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,

Willie P's updateReviewer Update

28 Jan 2018, 22:02

hi my id number 660 ********** 086

Willie P's update28 Jan 2018, 22:02

Reviewer Update

hi my id number 660 ********** 086