CP
CHRISTO P
1 reviews | Active since Dec 2014
15 Oct 2015, 13:58
Online Shop & Facebook
I have app**** for an additional contract yesterday morning at 6:45 am I asked on Facebook what is going on they gave me a number that seems like the call center agents are striking again never answering or just drop my call!!!<br> So I asked the Facebook team nicely if the sales team can give me a call (Yesterday @ 13:09) to give me an update and today I've send them a message again @ 12:27 and still no answer to my message left for them it's the second time now that I try to buy something online from the MTN store and again disappointed !!!!!!
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MTN South Africa's replyOfficial
16 Oct 2015, 19:21Hello cjpeens,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The application was successfully captured and approved, it's PreFinalized. We will request our colleague who assisted with the application to contact you and provide you with feedback regarding when you can expect delivery of the package.
The contact numbers for MTN Direct are ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The application was successfully captured and approved, it's PreFinalized. We will request our colleague who assisted with the application to contact you and provide you with feedback regarding when you can expect delivery of the package.
The contact numbers for MTN Direct are ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply16 Oct 2015, 19:21
Official
Hello cjpeens,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The application was successfully captured and approved, it's PreFinalized. We will request our colleague who assisted with the application to contact you and provide you with feedback regarding when you can expect delivery of the package.
The contact numbers for MTN Direct are ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The application was successfully captured and approved, it's PreFinalized. We will request our colleague who assisted with the application to contact you and provide you with feedback regarding when you can expect delivery of the package.
The contact numbers for MTN Direct are ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,