Online Shop
<p>I have been trying to get a contract via the online shop for the past 3 weeks, I keep getting an email that someone is going to call me back but no one ever does. So I called the number provided on the email and it doesnt go through (I tried a good 4 times and it doesnt go through - I dont know why I have been so patient). MTN you can keep your contract, if this is the service I am getting BEFORE I become your customer cleary it will only get worse. I will try another service provider, your service is really really poor. If I could, I would rate it a negative. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,