CJ
Carlia J

1 reviews | Active since Oct 2017

10 Oct 2017, 14:10

Online orders

Order was placed online for a new contract, the contract was approved on the 2nd Of August, delivery should have been 7-10 business days. Today is the 10th of October, no one can seem to help me to tell me whats going on, and I CANNOT cancel the order!

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Oct 2017, 08:11
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We apologize for the delayed response.

We have sent the complaint to the MTN Direct Supervisors to intervene and assist you with feedback, the DSV delivery company confirmed that the parcel has not as yet been received from MTN Direct for delivery.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,