MC
Marius C
1 reviews | Active since Jul 2011
21 Oct 2019, 15:48
Online ***** reporting does not working
I tried to report an instance of ***** via your website : "Received an automated **** call 2019/10/21, 15h38 form +27 (18) ***. I did not CONSENT to anything. Please block them from debiting my account." Your javascript webform does not submit.
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Replies (1)
MTN South Africa's replyOfficial
22 Oct 2019, 09:55Thank you for your post.
We sincere apologized for any inconvenienced caused.
We do not pick up with the ID number that you have a MTN contract, your number reflect as prepaid on the network. You can contact the prepaid department on 135 from the device, option 0 to speak with a prepaid agent.
You may email the ***** department as well: *** for assistance with the complaint.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused.
We do not pick up with the ID number that you have a MTN contract, your number reflect as prepaid on the network. You can contact the prepaid department on 135 from the device, option 0 to speak with a prepaid agent.
You may email the ***** department as well: *** for assistance with the complaint.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply22 Oct 2019, 09:55
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused.
We do not pick up with the ID number that you have a MTN contract, your number reflect as prepaid on the network. You can contact the prepaid department on 135 from the device, option 0 to speak with a prepaid agent.
You may email the ***** department as well: *** for assistance with the complaint.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused.
We do not pick up with the ID number that you have a MTN contract, your number reflect as prepaid on the network. You can contact the prepaid department on 135 from the device, option 0 to speak with a prepaid agent.
You may email the ***** department as well: *** for assistance with the complaint.
Kind Regards,
Alice van der Merwe
MTN
Best regards,