TM
Tebogo M
1 reviews | Active since Apr 2019
07 Apr 2019, 06:56
Online contract
MTN not willing to help me get what I signed for when I took a contract online.
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Replies (2)
MTN South Africa's replyOfficial
08 Apr 2019, 08:02 Good day Tebogo Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. Please can you advise what you are not receiving from the contract you signed. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply08 Apr 2019, 08:02
Official
Good day Tebogo Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. Please can you advise what you are not receiving from the contract you signed. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,
TM
Tebogo M's updateReviewer Update
08 Apr 2019, 08:29When I took a data contract it was meant to be 5g double meaning 10g day and night and I'm not getting that. The number is ***.
TM
Tebogo M's update08 Apr 2019, 08:29
Reviewer Update
When I took a data contract it was meant to be 5g double meaning 10g day and night and I'm not getting that. The number is ***.